Support runs every day08:00-19:00, Italian time

Here for you, every day of your trip.

Account, payment or questions about the app: write to us and we reply by email.

Write to the team Send an email
  • Monday-Sunday, 08:00-19:00
  • Paid plans get priority
  • We reply by email

Requests that arrive outside these hours are read when support reopens. Write from your account email and we recognise it straight away.

What happens after you write

No ticket to chase and no menu maze. The path is always this one.

  1. You write

    Form or email, whichever you prefer. The issue and what you were trying to do is enough.

  2. We pick it up

    Your message reaches the support team during service hours, in priority order.

  3. We reply

    We answer at the address you leave us. If we need more detail, we ask.

Write to us here

The more context you give us, the fewer questions we have to ask afterwards.

If you bought a plan, use the email linked to your account.

0 / 5000 characters

We use your name, email and message only to reply. No newsletter, no third parties.

Prefer another channel?

Direct emailsupport@geticelandatlas.comInstagram@iceland.atlasFacebookIceland Atlas

We do not handle accounts or payments on social: use the form or email for those.

  • 7-day guarantee

    If Iceland Atlas does not help you plan, ask for a refund within 7 days of purchase.

  • One-time payment

    No subscription and no auto-renewal to cancel: you pay once.

  • Data handled with care

    Your message is used only to reply to you.

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